Whats up, I've the next situation with binance, through the day of October 10 I had a liquidation in my account because of the lack of ability to close positions, for about 10 minutes before the flash down, during this time it was not attainable to shut positions and/or make inner transfers, this induced a liquidation in my account of approximately 17,600 USDT.
I contacted help to discuss this concern and hooked up photographs of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, together with a collection of legal circumstances if I accepted its terms.
Briefly, reject his supply.
The rationale: I don't perceive why I ought to assume losses on account of binance errors, I haven't acquired any extra responses from binance, what am I alleged to do in these instances? Does anybody have an analogous experience?
In case you're wondering, my leverage was 0.30%
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